Engage
When applicants and new hires ‘ghost’ recruiters, we often assume those frontline workers weren’t ready - or right - for the jobs.
But research shows that low-cost, automated text messaging leads to better recruiting and retention outcomes by engaging and supporting workers who are ready and right for the jobs.
AI-DRIVEN, TWO-WAY TEXT MESSAGES
StellarEmploy’s friendly chatbot connects workers with the information and resources they need to be successful. Following robust, customized scripts with employer-specific data, our two-way text message chatbot provides an open line of communication without burdening recruiters.
Text nudges include reminders about interview schedules, orientation requirements, job start details, transportation, and more. And when challenges arise, like a sick child or bus delay, workers do not need to scramble to get a hold of recruiters or feel embarrassed. Whether at 11 pm or 11 am, the chatbot can reschedule interviews, delay start dates, offer alternative orientation dates, or provide access to resources like transportation alternatives.
WORKFORCE INSIGHTS
Our engagement system collects and analyzes data for recruiters and employers to get to know their workforce better and faster. When we understand the challenges our workers are facing, we can develop thoughtful solutions that benefit the bottom line through increased retention, long-term employee loyalty, and quality recruiting.